A dedicated and service-oriented Front Desk Officer with a Bachelor’s degree in Hotel Management (BHM) and valuable international experience in the hospitality industry. Skilled in guest relations, front office operations, and delivering exceptional customer service, with a strong focus on creating memorable guest experiences.
Experienced in banquet and event management, with hands-on exposure at a prestigious presidential hotel in Erth, Abu Dhabi, where I contributed to high-profile events and maintained premium service standards. Adept at handling guest inquiries, managing reservations, coordinating with multiple departments, and ensuring smooth day-to-day operations.
Known for strong communication skills, a professional attitude, and the ability to work effectively in fast-paced, multicultural environments. Passionate about hospitality excellence and committed to exceeding guest expectations at every touchpoint.
